General Use

To know how to use the different features of the ezTalks platform

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46 articles in this collection
Written by Jack, Flora Sue, Janice and 1 other
Troubleshooting

What can I do if I fail to log in the ezTalks app on a Windows computer?

Know how to do troubleshooting if you cannot log in the ezTalks client software
Janice avatar
Written by Janice
Updated over a week ago

What can I do if I fail to log in the ezTalks app on a Mac computer?

Know how to do troubleshooting if you cannot log in the ezTalks client software on a Mac computer
Janice avatar
Written by Janice
Updated over a week ago

What can I do if I fail to log in the mobile app?

You may need to know some simple troubleshooting when you cannot log in the app from your andriod or iOS devices.
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Written by Janice
Updated over a week ago

What can I do if starting a meeting fails on a Windows computer?

Get to know how to do troubleshooting if you fail to start a meeting
Janice avatar
Written by Janice
Updated over a week ago

What can I do if starting a meeting fails on a Mac computer?

Get to know how to do troubleshooting if you fail to start a meeting on a mac computer.
Jack avatar
Written by Jack
Updated over a week ago

What can I do if the video or audio is lagging on a Windows computer?

Know how to do troubleshooting if there is a big delay in video or audio.
Janice avatar
Written by Janice
Updated over a week ago

What can I do if the video or audio is lagging on a Mac computer?

Know how to do troubleshooting if there is a big delay in video or audio.
Jack avatar
Written by Jack
Updated over a week ago

What can I do if there is an echo during the meeting?

This article is about how to do troubleshooting if there is an audio feedback.
Janice avatar
Written by Janice
Updated over a week ago

What can I do if there is no audio during the meeting?

Get to know how to do troubleshooting if you cannot hear others or others cannot hear you.
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Written by Janice
Updated over a week ago

What can I do if I can't hear others from the desktop app?

Get to know how to do troubleshooting if there is no sound during the meeting.
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Written by Janice
Updated over a week ago

What can I do if I can't hear others from the mobile app?

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Written by Janice
Updated over a week ago

What can I do if the attendees cannot hear the sharing video?

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Written by Janice
Updated over a week ago

What can I do if the participants only see part of my sharing screen?

Get to know how to troubleshoot when the participants only see part of your screen.
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Written by Janice
Updated over a week ago

What can I do if I cannot join a meeting from the user center page?

Janice avatar
Written by Janice
Updated over a week ago

What can I do if I cannot install the ezTalks app on a mobile app?

Know what you can do if you cannot log in the ezTalks app on your andriod or iOS devices.
Janice avatar
Written by Janice
Updated over a week ago